Supported countries and regions

We use Japan Post's EMS (Express Mail Service) to deliver to over 120 countries and regions around the world.
For more details, please visit the official website:
List of countries that support EMS (Japan Post)
List of countries where delivery has been suspended (Japan Post)

The shipping company you use

We use Japan Post's EMS service.

Shipping Fee

• Standard: If your order amount is between ¥0 and ¥10,000, shipping fee is ¥3,000
• Special: If your order total is over ¥10,001, shipping fee is ¥5,000

Shipping costs are calculated automatically based on the amount of your order.

Estimated delivery time

You can track your delivery status below:
Japan Post International Mail Tracking Service

Customs duties and fees

All duties, import taxes, customs fees, etc. incurred in conjunction with shipping overseas will be borne by the customer .

Providing a tracking number

We provide a tracking number for all overseas shipments. Once shipped, you will be notified by email.

Countries and regions where delivery is not possible

We cannot ship to countries and regions that cannot be delivered by EMS or Yamato Transport.
For the latest information, please check the Japan Post delivery status list .

Return and Cancellation Policy (International Orders)

Please note that we do not accept returns or cancellations.

Contact email: woostore.official@gmail.com